ECG | EXAM360® (INDIA)
Consumer Grievance can help you to obtain Speedy response and resolution on matter
relating to grievances from any department or organisation relating to EXAM360® (INDIA).
Reach Us
Location :
EXAM360® (INDIA), 1st Floor, Hotel Woodland, Chiragoda, Near Block Office, Hirapur,
Dhanbad, Jharkhand - 826001.
Q. When and why should I report errors or technical glitches on the EXAM360’s platforms?
Answer: If you face any type of technical glitch, content errors, or product pricing issues, you can use this feature to report us.
Reporting errors and technical glitches helps us to maintain a seamless and error-free experience for all users. Your feedback is invaluable in improving our platform. We also encourage users to share their feedbacks or suggestions for enhancing the user experience.
Q. How committed is EXAM360 to resolving issues promptly?
Answer: At EXAM360, we are dedicated to providing the best possible experience. We understand the frustration errors and glitches can cause, and we aim to resolve them swiftly.
Q. How can I report an error or technical issue I've encountered?
Answer: To report an error or problem, please use the dedicated error reporting feature on our website, i.e.; (Home >>Complaint >> Report Errors). Simply navigate to the designated page, and you'll find a user-friendly interface for submitting your feedback.
In that particular page, you are requested to put your name, email id and details of the glitches you have faced so that our technical team will address the issue and fix it properly. Our technical team may contact you for further details of the issue.
Q. What information should I provide when reporting an error or glitch?
Answer: When reporting an issue related to technical glitch, content error or product pricing error, please be as detailed as possible in describing the problem. Include any error messages or unusual behavior you've observed. This information is crucial for our technical/ internal team to diagnose and resolve the issue effectively. You are also requested to mention your contact number so that concerned team can contact you for further details.
Q. How can I access the dedicated error reporting feature on the website?
Answer: You can access the error reporting feature on our website by navigating to the designated "Report Errors" page, i.e.; (Home >>Complaint >> Report Errors). It offers a convenient interface for submitting your feedback.
Q. Why is my feedback important to EXAM360?
Answer: Your feedback is vital in helping us identify and address errors and glitches, making the EXAM360 experience better for all users. Your contributions play a significant role in improving our platform which will help our subsequent users to navigate in smooth UI.
Q. Is there a way to contact EXAM360 directly for technical support?
Answer: No. You cannot directly contact EXAM360 technical team. If you have any issue you can write your problem and if the technical team member will feel that the issue needs to be addressed properly, they will contact you, if it is necessarily required.
