**Terms & Conditions of EXAM360 Consumer Grievance ( ECG )**

 

Welcome to the EXAM360 Consumer Grievance Portal / Helpdesk Portal. These Terms and Conditions ("Terms") govern your access to and use of our platforms, including any content, functionality, and services offered through them. By accessing or using the EXAM360 Consumer Grievance Portal or Helpdesk Portal, you agree to abide by these Terms. Please read them carefully before proceeding.

 

**1. Acceptance of Terms**

By accessing or using the EXAM360 Consumer Grievance Portal or Helpdesk Portal, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our platforms.

 

**2. Eligibility**

You must be at least 18 years old or the legal age of majority in your jurisdiction to access or use the EXAM360 Consumer Grievance Portal or Helpdesk Portal. By accessing or using our platforms, you represent and warrant that you are of legal age to enter into these Terms and abide by all applicable laws and regulations.

 

**3. Registration and Accounts**

Some features of the EXAM360 Consumer Grievance Portal or Helpdesk Portal may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

 

**4. Use of the Platforms**

You agree to use the EXAM360 Consumer Grievance Portal and Helpdesk Portal solely for lawful purposes and in accordance with these Terms. You may not use our platforms in any manner that could damage, disable, overburden, or impair the functionality of the platforms or interfere with any other party's use of the platforms. You may not attempt to gain unauthorized access to any part of the platforms or any systems or networks connected to the platforms.

 

**5. User Content**

You may have the opportunity to submit content, such as complaints, feedback, or inquiries, to the EXAM360 Consumer Grievance Portal or Helpdesk Portal. By submitting user content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such user content throughout the world in any media.

You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to submit the user content and to grant the rights granted herein. You further agree that your user content will not infringe or violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

 

**6. Intellectual Property**

The EXAM360 Consumer Grievance Portal and Helpdesk Portal, including all content, features, and functionality thereof, are owned by EXAM360 and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any part of the platforms without our prior written consent.

 

**7. Disclaimer of Warranties**

The EXAM360 Consumer Grievance Portal and Helpdesk Portal are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content or services provided through our platforms. Your use of the platforms is at your own risk.

 

**8. Limitation of Liability**

In no event shall EXAM360, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, consequential, incidental, special, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your access to or use of the EXAM360 Consumer Grievance Portal or Helpdesk Portal.

 

**9. Indemnification**

You agree to indemnify, defend, and hold harmless EXAM360, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with your use of the EXAM360 Consumer Grievance Portal or Helpdesk Portal or your breach of these Terms.

 

**10. Governing Law and Dispute Resolution**

These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any dispute arising out of or in connection with these Terms shall be resolved exclusively through arbitration in [insert arbitration location] in accordance with the rules of [insert arbitration organization].

 

**11. Changes to Terms**

We reserve the right to amend or update these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting. Your continued use of the EXAM360 Consumer Grievance Portal or Helpdesk Portal following the posting of any changes constitutes acceptance of those changes. If you have any questions or concerns about these Terms, please contact us at [insert contact information].

 

**Conclusion**

By accessing or using the EXAM360 Consumer Grievance Portal or Helpdesk Portal, you agree to abide by these Terms. Thank you for choosing EXAM360.

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